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Acquisition·9 min read

Buyer persona: how to create your ideal customer profile

What a buyer persona is, how it differs from the ICP and how to build yours to sharpen acquisition.

Acquisition// SALES PLAYBOOK

A buyer persona gives a face, name and motivations to your ideal customer. It is the tool that turns an abstract segment into a person you know how to speak to. Here is how to create yours.

What a buyer persona is

It is a semi-fictional representation of your ideal customer based on real data: who they are, what worries them, how they decide, what objections they have.

Buyer persona vs ICP

The ICP describes the ideal company or segment; the buyer persona describes the person within. In B2B you need both: the ICP picks accounts, the persona tells you how to speak to them.

How to build yours

  1. Interview your best customers.
  2. Identify goals, pains and objections.
  3. Define how and where they look for information.
  4. Document their decision criteria.
  5. Use it to sharpen message, offer and acquisition.
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Key takeaways
  • The buyer persona gives a face and motivations to your ideal customer.
  • The ICP describes the company; the persona, the decider.
  • Build it with interviews and real data.

Speak to your ideal customer.

Receive leads that match your buyer persona. Start with a trial.

MR
Marta Ruiz
B2B acquisition specialist

Helps sales teams buy and work leads that convert: brief, scoring, response speed and CRM. Less fluff, more pipeline.